Return Policy - Secondcry

Information about Secondcry

Return Policy

Quick for sellers, Safe for buyers.. All interests protected!


At Secondcry, our aim is to provide 100% satisfaction to our customers. If for any reason you are not satisfied with the product, we are here to help.

Following are the details of the return policy that is applicable for all the items sold on Secondcry:

Please return your purchase in its original packaging with all the parts and freebies.
Please make sure that the product(s) are properly packed when you are returning it.
Please make sure that you print and paste the return label sent to you by Secondcry.
Product more than 5Kg in weight (Volumetric weight) will not be eligible for return.

How does return work?

You can follow below steps to send the product to us:

  • Reply to the mail (subject: Your Order #123 at SecondCry was successful), you received at the time of order placement within 24 hours of receiving the product.
  • Once we check with the seller, we will start the return process
  • You will receive a prepaid shipping label that u need to print and paste on the packet.
  • Mail us the bank account details to receive the refund 


The refund process will be initiated only once the seller has received the product back and has completed all quality checks and verifications at their end. The mode of refund is only account transfer.

    Please note that the shipping charges for delivery and return are non-refundable, one-way charge is to be borne by seller and the return delivery charge needs to be borne by buyer; hence, we strongly recommend that you do the due diligence with seller. Ask for as many pictures and description as you need before making the purchase. Happy Priceless Parenting!